Macdonald Kilhey Court Hotel

Amazing old building Wonderful staff, friendly, cheerful, my God the lady on breakfasts was almost painfully cheerful - in a good way. Didn't get chance to sample evening meals. Breakfasts were nice (could do with a plate warmer). Amazing value when we stayed - cheaper than generic hotels (travelodge & premier inn types). Should've walked round the reservoir on Saturday morning when the weather was good. Will have to return to do that another time.

The location is very secluded and quiet. We slept the night away in peace without hearing any cars or emergency services with the window open. Initially there was a problem with our room, it was swiftly sorted through the staff. Agnieszka the receptionist was amazing and extremely helpful. She checked up and followed up on us multiple times and it felt like a great service. The rooms were tidy and had a homey atmosphere. The bedding was extraordinarily comfortable and we didn’t want to leave the bed. I would definitely come back here again.

The food was limited. No mash potato when on the menu. No cream although on the menu. Cutlery and glasses missing on table settings. No hot chocolate drinks. Staff all friendly and helpful. The beds and pillows were comfy. A beautiful house with lovely features. Stain glass roof and wrought iron details in the dining room.