Maglen Resort

Our experience at Maglen was amazing. Customer service is out of this world .. their goal is to have the guest fall in love with the place and it happens. We have fallen in love with this place and its people. Carlos at the main desk made sure our stay was the most amazing from the room to the food.. spa and wine experience. If we could give more stars we would.

Beautiful and well manicured landscaping, furnishings, decor, and interior design. I liked the spaciousness of the bathrooms. If you drive from San Diego border, you can take the toll road and arrive in less than 2 hours. There is a gated entrance, a lobby check in, a few restaurants, a bakery, a Cafe, a spa with massage and facials, bike rental, wine tasting room, a brewery and gift shop on the resort grounds. The staff were very polite, and informative. Most staff is bilingual. All locations on site were exceptionally clean, and maintained. My preference would be to have at least 1 more towel in the room, and a TV might be nice. The wifi in my area was reliable. The grounds are spread out, if you don't have a car it will be a dusty, hilly walk to get to the lobby / brewery from opposite ends of the resort (depending where your room is). Thank you for the refillable fresh water bottle in our room. The resort is quiet and romantic, and weddings are hosted here. There are places to sit and chat around the resort. It is near driving distance to other local wineries and restaurants. The pools are not heated but there is at least 1 jacuzzi that is heated hot tub.

Arrived a two hours early to attend a wedding ceremony. We were told we could not check in early because our room was not ready. However, if we paid $65 they could expedite the cleaning. We agreed and they escorted us directly to our room. It was obvious our room was already clean but wanted us to pay an extra fee. I would appreciate honesty rather than fabrications to charge extra. The rooms were clean but don't expect what I consider common amenities: refrigerator, safe, or tv.