Mamilla View Suites & Apt Hotel

We have enjoyed our stay in this very comfortable 2 bed room apartment perfectly located across from the beautiful Mamila Mall. Excellent location by foot to the old city too. We had super customer service! We appreciate Joseph and his personal attention- he checked with us daily to make sure everything was ok. The unit was clean, comfortable and very well accessorized. It is nicely decorated and a pleasure to stay in. We certainly will stay at the Mamila Suites on our next visit to Jerusalem.

Great experience at fair price. Central location, beautifull and comfortable room and very good communication with the host. Highly recommend

Very disappointed in this business!! All inbound flights were cancelled with no reschedule date to Israel because of a missile strike in Israel and this place refused to work with us on obtaining a refund. There was no option for refund when making the reservation either. This is something beyond our control and they were given a week’s notice (7 days) prior to check in too. Charged $1800 for accommodations I was not able to use. We also had accommodations at other stays which all refunded 100% by the way, because the situation was beyond our control. Absolutely awful! Avoid like the plague. Edit after their response: the “credit” that was offered as resolution was equivalent to $80, and only as credit if rebooking. You be the judge if that is a fair “resolution”. Also, booking.com did reach out and Mamila refused any monetary resolution so not really ‘out of your hands’, especially when there was a 7 day window to rebook the same room to another person.