Mandarin Oriental Hyde Park London

I just want to say a huge thank you to Robert at the door — truly the best! He was incredibly kind, so warm and welcoming, and just an absolute gem of a person. He went out of his way to help me with directions and tips about the local shops, and made me feel so looked after. It’s rare to meet someone who brings that kind of positive energy. Absolutely wonderful guy. God bless him!

The reason I chose to have afternoon tea at the Mandarin Oriental is because I know the staff will provide exceptional service. I have already experienced this when encountering an issue with my reservation. Stopped by the concierge desk and Kevin placed two phone calls to ensure my reservation was correct. Phenomenal service as expected!

6⭐️ !!!! Spectacular Hotel, impeccable customer service and by far one of the best hotels we’ve ever stayed in the whole of England (And we have stayed at many top hotels). Thank you so much for your amazing hospitality and making my birthday so special! The hotel staff from start to end were amazing with our little toddler, myself and husband. We all felt so special throughout our stay. Staff were very accommodating, for anything we asked for was met. Afternoon tea/ Lunch was delightful. Our room was stunning with amazing views overlooking Hyde park and not forgetting immaculately clean. Breakfast was well presented and delicious. Lovely birthday surprise touches to the room which was greatly appreciated and so generous. We will be looking forward to coming back and staying with you again very soon. Thank you so much! 🙏 Sincerely, The Brown family😊