Mandarin Oriental Marrakech

Absolutely fantastic place. The service is impeccable and the private pool villas have all you could ever want, we didn't want to leave! The private sauna in the shower room was a nice touch. We also asked them to light the fire for us whilst we were at dinner and came back to a gorgeous fire next to the pool. Pure luxury. Some previous comments about being under a flight path are true, but it really didn't bother us, and not that frequent anyway. Gives you something to look at every so often whilst sunbathing and dipping in and out of your own private pool! The staff couldn't do enough for you either, highly recommend!

Had the most amazing stay here last week with a group of friends for a birthday trip. All of the staff were so friendly and personable. They went above and beyond to help us with anything we possibly needed. They even helped us to set up a birthday celebration in our villa one night with a cake. The property is stunning - the grounds are expansive with immaculate gardens. Staff were readily available to transport us from our villa to the main building in golf carts. The villas are well equipped and gorgeous. The hammam treatment at the spa was so different from anything we had experienced before and it was lovely. The only down side is the location which is about a 10-15 car ride from the Medina. However the hotel does provide a car service which was easily arranged when needed. Definitely recommend!

The resort features an impressively spacious and thoughtfully designed layout that reflects careful planning and a strong commitment to guest comfort. The overall maintenance of the property is commendable, and the room concept stands out as both practical and aesthetically pleasing, offering a well-balanced mix of functionality and style. Communication with all departments was consistently efficient and reliable, demonstrating a high level of coordination and professionalism across the board. One noticeable area for improvement, however, is the cleanliness of the public spaces. While not unacceptable, the level of upkeep in these areas did not fully match the otherwise high standards set throughout the property and should be more closely monitored. The Food & Beverage concept is particularly noteworthy—creative, high quality, and well-executed throughout. The breakfast offering deserves special mention for its variety, freshness, and exceptional presentation. Staff across all departments were generally courteous, attentive, and service-oriented, contributing to a welcoming and professional atmosphere. It is worth noting that the pricing is positioned at the higher end of the market, which may not align with all guest expectations. Overall, the hotel delivers a high standard of hospitality with several standout strengths in concept, service, and culinary experience, though some operational refinements would further enhance the guest experience.