Mandarin Oriental Milan
Milan · Italy · Via Andegari 9
About Mandarin Oriental Milan — Luxury Boutique Hotel in Milan
Mandarin Oriental Milan is an exceptional 5-star hotel in Milan, Italy. Guests enjoy a distinctive experience combining world-class facilities including kids club, bar, restaurant, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.7 / 5
Our stay at the Mandarin Oriental, Milan was truly exceptional. The hotel perfectly combines elegant design with outstanding comfort. The staff were incredibly attentive and made us feel welcome from the moment we arrived. The rooms were spacious, beautifully decorated, and immaculately clean. The location is ideal — just a short walk from the main attractions and shopping streets. Dining at the hotel was a real highlight, with delicious dishes served in a stylish setting. We would definitely love to return and highly recommend it to anyone visiting Milan.
Every detail is considered and mastered from the design of the rooms, restaurant and spa to the service of the staff. I was constantly impressed from our room being ready when we arrived from an overseas flight early in the morning to the peacefulness and beauty of its spa. The location is a perfect central location to walk around to restaurants and shops. This was one of the best hotel experiences I have ever had and I am very well traveled. Bravo to the staff!!!
We stayed at the hotel for two nights, but unfortunately, our experience was disappointing for several reasons. To begin with, our room was not cleaned during the day. After spending a long day out, we returned to find the room untouched, which really affected our evening. Although the staff offered to clean it at that point, it was too late to be of any help. Additionally, the mattresses were extremely uncomfortable. I asked if they could do something about it, but was told there was nothing they could offer. As well, they offer only soap, shampoo and paper toilet. Other than that there is nothing! I asked for facial tissues they sent me toilet roll as they don’t use the tissues! No welcoming water offered neither coffee neither nothing! Another major inconvenience was the lack of running water between 11:00 am and 3:00 pm each day, which forced us to plan our outings around this issue. While the staff were generally kind and helpful, these problems significantly impacted our stay, and overall, we had a negative experience at the hotel