Mandarin Oriental Pudong Shanghai

What a gorgeous treatment! I was lucky to find this hotel thanks to a friend who traveled to Shanghai before me. I trusted her recommendation, and it was really good! Staying at MO is so relaxing, and you receive excellent treatment. My room faced the river, (which I highly recommend) having that view is truly a once lifetime experience. The staff are very professional and always ready to help. Lastly, I want to say a special thank you to Mr. Luigi. Sadly, I couldn’t say goodbye in person, but I want to express my gratitude here for his kindness!

Our family stayed here with a young child. The front desk and other staff were incredibly nice and helpful, especially Jennifer. The room is clean and spacious with amazing river view. They provide car service to nearby places within 2km. Breakfast was wonderful with a great selection of food for both adults and kids.

Exceptional Service at Mandarin Oriental Pudong Stayed in the Club Mandarin River View Room (2003) and had a wonderful experience. The room was clean, spacious, and well-appointed. While the common pool changing room feels a bit aged, everything remains functional and well-kept. What truly sets this hotel apart is its exceptional staff. Leo made check-in smooth and welcoming, and the Club Lounge team — Jo, Yolanda, Oven and others — were consistently attentive and warm. The spa staff, especially Newman and Kyra, also delivered outstanding service. Overall, a polished and relaxing stay with top-notch hospitality. Highly recommended for anyone seeking a serene riverside escape in Shanghai.