Mandolay Hotel Guildford

I recently stayed at the Mandolay Hotel in Guildford, and the experience was excellent from start to finish. The property itself is well-maintained, stylish, and offers a very comfortable atmosphere, making it a great choice for both business and leisure stays. The rooms were clean, quiet, and well-equipped, and the bed was particularly comfortable, ensuring a good night’s rest. The standout feature of my visit, however, was the exceptional service. Scarlet and Ash, in particular, went above and beyond to make my stay seamless and enjoyable. They were attentive, genuinely welcoming, and quick to assist with any request, which really added a personal touch to the experience. It’s rare to find staff who combine professionalism with such a warm and approachable manner. Breakfast was fresh and well-presented, and the dining area had a relaxed yet elegant feel. The hotel’s location is also very convenient—just a short walk from Guildford High Street—making it easy to explore the local shops and restaurants. Overall, the Mandolay delivers excellent value, great facilities, and outstanding service. I wouldn’t hesitate to stay here again, and I’d happily recommend it to anyone visiting Guildford. Special thanks again to Scarlet and Ash for making the stay memorable.

We stayed at The Mandolay for two nights. There is car parking at the front of the hotel which was reasonably priced (£30 for 48 hours which includes a complimentary drink from selected drinks at the bar). We were given a free room upgrade too! The room was clean and there was complimentary tea and coffee, biscuits, popcorn and water. All staff we dealt with were friendly and polite. It is a short walk from the town centre. Would stay again - thank you!

A great location, approximately a 15 min walk to Guildfor centre. The hotel is well presented, decor pleasant and toiletries are what would be expected from a 4 star hotel. We asked for a ground floor room and were given accommodation in the Old Coach House beside the main hotel. The room was small but pleasant. The ensuite, however, was so cramped it was claustrophobic. I know we don't spend a lot of time in there but I don't expect my arms to be hitting the walls while sitting on the toilet. There was no safe in the room which I feel is a major omission as we always use one to secure travel documents and ID. Breakfast. There was a small but good selection although it was very poorly managed. We were there for 2 nights and while they advertised croissants, waffles and cheeses, they ran out. They even ran out of plates at one point. They charge guests for cart parking and even charge in you need to leave bags after checkout. Overall nice enough but far from a 4 star experience.