Mangrove Tree Resort World Kapok

It is a big resort complex with six different buildings and different room types, it has its shopping mall and dining street, the resort is beautiful, the room price is reasonably cheap compared to other international branded resorts. it can accommodate thousands of guests if fully booked.

The room was spacious and commands good view of the whole resort. Room was made up. Great Job. You can enjoy entertainment, food, shopping and waterpark. There's a great variety of food in the Food Street at one corner of the Resort. The buffet spread for breakfast was yummy too. Highly recommended.

During my stay, I observed several challenges with communication as none of the staff seemed to speak English. This created a barrier for non-Chinese-speaking guests, and unfortunately, I felt that the staff were not very accommodating or welcoming to those who did not speak Chinese. While using a translation app (Alipay), I unintentionally captured some of their conversations, which were later translated into English. To my dismay, these remarks were not respectful toward guests, even though we could not understand them directly. I tested this a few more times, and similar comments were detected. The overall atmosphere of the property appears to cater primarily to Chinese families, with numerous amenities designed for children.