Mantis EPIC Hotel & Suites

If you ever go out of Kigali, bro you’ve got to find Epic hotel.This is the best hotel out of Kigali I’ve ever seen. To be even more specific this hotel can compete with some top hotels in Kigali and is obviously in the top 10 hotels in Rwanda. The service is very good, the rooms are okay, the staff people here are friendly, the room service is perfect, the food, breakfast, lunch, supper bro I’m telling you. They got a gym, sauna, swimming pool, tennis court, basketball court bro the best place to ever be. And Oliver is the best keep it up brother!!

I organized a two-day strategic retreat for a team of about 70 people at Epic Hotel in Q4 of 2024, and the experience exceeded all our expectations! Location: Nestled in lush greenery with a serene, peaceful atmosphere, this hotel is a true escape from the hustle and bustle. Waking up to the sound of birds under a soft morning mist was nothing short of magical—an absolute treat for the senses! Conference & Event Management: From start to finish, the on-ground team was incredibly helpful and hospitable. A special shout-out to the F&B Manager, Mr. Chance, he was the true MVP! He went above and beyond to ensure everything ran seamlessly. The team’s flexibility with menu options was particularly impressive, accommodating the diverse dietary needs of our group with ease. To top it all off, they organized an incredible evening celebration for us, complete with a BBQ dinner, karaoke, and a live band. It was the perfect way to unwind after two days of intensive work! Leisure & Activities: One of the most exciting new additions since my last visit a few years back, was the range of leisure and sports activities on offer. Our guests had the chance to take part in early morning bike rides, scenic hikes, and relaxing evening yoga sessions—all organized through the hotel. This was a fantastic way to add an element of wellness and recreation to our retreat! Considerations & Areas for Improvement: Given the hotel's upcountry location, some food items and drinks were not always readily available, but Chance handled this professionally, keeping us informed and adjusting accordingly. The only area that could use improvement is the front office team’s responsiveness via email—they could take a more proactive approach in communication. That said, the overall experience was outstanding, and the feedback from our entire group was overwhelmingly positive! Epic Hotel lived up to its name! Thank you for a fantastic experience, and keep up the great work!

The rooms looks clean but too many mosquitoes..and terrible door service, AC not working and a very bad internet