Mar Hotels Playa Mar & Spa

We had a nice 20 days stay at Mar Hotels Playa Mar & Spa! The entire hotel is spotless – everything was incredibly clean and well maintained. The staff were all so friendly and helpful, always ready to assist with anything we needed. The breakfast and lunch buffet were excellent, offering a wide variety of delicious options to suit all tastes. We especially appreciated the quality and freshness of the food, with something new to try each day. This hotel is truly perfect for families with children – from the kid-friendly pools and play areas to the relaxed and welcoming atmosphere, everything is designed with families in mind. We felt completely at ease and well taken care of throughout our stay. The only small downside was that the beds could have been more comfortable – a bit firmer or newer mattresses would make a big difference. Overall, we had a wonderful experience and would definitely recommend it. We’re already looking forward to coming back!

this was our 10th year going here. Are children are now 16 and we have been going since they where 6 along with their cousins who are now also in the age range of 13-20. The hotel is immaculate, amazing modern rooms. The one down side is the shower temps do take a while to get to the right temp! After going to this hotel for 10 years I believe I have the most real experience more than anyone who has been once or twice. starting from our first year or two when our kids where around 5/6 ( so around 2014/2015 ) the hotel had an amazing kids club which I believe was ran by TUI or Thomas cook ( before it shut down ) and it was amazing. They had foam party’s, and there used to be a tennis court ( which has now been removed for a few years and I believe is a football pitch ) but whilst there was a tennis court the kids got to experience really good coaching! There was so much to do and the kids also got certificates when ever they won a game! ( which I believe they have stopped doing now since they have moved on from having tui entertainment to now having the hotels own entertainment and a entertainment from France called FRAM. ) moving onto when our kids where 7/8 ( so around 2016/2017 ) the hotel staff began to remember us! They have always treated us with such love and kindness there moto about it being your “home away from home” is very true! Every time we went to the restaurant they would great our family personally which I thought was very kind! They even gave us free things ( because we booked through the hotel not through a company ) even if our room wasn’t ready on arrival they would offer to let us store it with them for a while! A great perk is if you have a morning flight on the day your leaving so around ( 6am it was for us ) they’d let us sneak in early to grab pastries! Which is very kind of them ( since the breakfast opens at 8 I think ) The entertainment was still with TUI at the time so nothing really changed with that! The hotel rooms had changed slightly but nothing too big! And this hotel is very close to the beach! Amazing for kids you can even hire pedlos & paddle boards! The hotel will also ring you a taxi if you need it. moving onto when our kids where 9/10 ( so around 2018/2019 ) the hotel was still with TUI and got a new park! Since there old park was very run down. They even have a football pitch which they take kids on - and have pool party’s where they used to take the speakers on the slides and run down on a human chain! Again the hotel remember us and would give us a welcome package every time, the reception people are so lovely and will help you with any questions! Because our kids were now a bit older they made friends and luckily there were loads of kids around their age so they used to just play with them most of the time! Here is when things started to change.. ( when our kids turned 11/12 so 2020/2021 YES - we went during Covid in 2020 in July! I believe you couldn’t take floats in the pool from 2020 due to Covid and they only recently began to change that rule in 2023 when they began allowing floats again ) Again the staff are still the same lovely people but they began to use there own hotel entertainment rather then a company like TUI. I believe that the entertainment did go a bit down from here as they were doing less fun stuff and ended up instead of using a tree house they began to do all the activities inside of the park side bit. Which has less security.. so if you do have little ones you couldn’t really leave them alone because on the side of the park they leave a big drive door open which could litch let anyone enter the hotel. Where as in previous years you had to use a passcode to get ur kids from entertainment which made us feel a lot safer! When covid hit playamar I still believe it’s a good hotel but did go a bit down hill with kids entertainment as they stopped giving out awards when kids won things and stuff.. but food & room & staff where still great! Since 2022+ our kids have loved it but have now grown out of it. Still a great hotel just activities went down hill.

Just spent a week here with my small family of 3. I cannot say enough about the service! The employees were kind and always willing to help with a smile. Great people at the restaurant and at the bars. The animation team for the kiddos were honestly the best! Always had something fun for the kiddos and were so sweet with our 6 year old. He loved every second with them. Honestly some of the nicest people there. The food was delicious. While the variety wasn’t too grand, everything tasted very good and well cooked. Now for the few things we didn't find 5 star worthy- the entertainment was lacking. While we are here during “off season” the nighttime entertainment was a little dull. The rooms were seriously lacking some amenities. No tissues and no extra shampoo and conditioner. Just a 2 in 1 option. No AC in the rooms as it won’t be turned on in the facilities until may, Which for a pregnant women was pretty important but we just opened the windows. The beds are quite stiff and the wheels on the bottom don’t lock. If you move, the bed is coming with you. The pools were well taken care of but be warned the outside ones are not heated. Location is a bit away from the city of Pollensa but if you’re looking to have it a little quieter, that’s definitely a possibility plus. Lastly, while this is a holiday, it’s advertised as a family resort and alcohol should be controlled when someone gets out of hand. We saw a dad drop multiple glass cups (one into the kids pool) and was just a drunken mess. Would have been cut off anywhere else but I guess they didn’t see the need to.