Margaret River Chalets

My husband and I spent the long weekend in Chalet 5, and it was absolutely perfect. The chalet had everything we needed — a large fridge, coffee machine, dishwasher, washing machine, filtered drinking water, a heater, and a TV with Netflix! The view of the Australian outback bush from the chalet was beautiful and we truly appreciated the peaceful, tranquil setting. It felt like a hidden gem just 10 minutes' drive from Margaret River town, close enough for convenience but far enough to enjoy complete serenity. The chalet was really clean and the self check-in process was smooth and hassle-free. Thank you for such a wonderful stay. We’ll definitely be back, it was a little slice of paradise away from the busy city life!

Fantastic time away hiking the region and returning each day to this superb chalet. Lot's of room for our group of ladies, kitchen well stocked with all you need to cook your meals. The outlook is serene and so quiet. We would love to visit again.

I booked this accommodation after reading that this has a "pay when you stay" option. However, when I cancelled a short while later, I was charged one night's stay. Hotels.com informed me this information was clearly stated on their website - I beg to differ, it was tucked away and is only clear after clicking a few links. So I was charged over A$400+ for one night's (non) stay. The shocking thing is that a few weeks after the original booked dates, a stealthy charge of another A$400+ (some random number) was made on my credit card. I called Acacia Chalet's number and a grumpy old man, who recognised my name immediately, proceeded to say he did not know me nor the fraudulent charge to my credit card. After much explaining on my part (while he went into the kitchen to make coffee) and him denying any erroneous charge, he said he would look into the matter. He emailed me the following day to advise that he had refunded the same amount to my card. Be warned, do not trust the management of this hotel. I read some of the reviews here, saw the bad reviews of the person in charge; I believe this to be the same person. I tried to give a review of this accommodation on hotels.com where I had originally booked it, but couldn't as I did not stay. I would give a ZERO rating if I could.