Margaritaville Resort Lake Tahoe

My friends and I had a great stay at the South Shore Tahoe Margaritaville Resort. The place looked great and the staff were pleasant and accommodating. The elevators are super cool and give a view of the Hotel. The shuttle service was excellent and our driver Danial was exceptionally helpful. The shuttle is free and an excellent service. We definitely 100% recommend this resort.

My family and I stayed at Margaritaville Lake Tahoe for 2 nights from 08/21-08/22. Upon arrival we were warmly greeted by the front desk staff. Check in was smooth and the room size was as per our expectations. Air conditioning worked well as did the hot water and shower. The location is also excellent for all attractions such as Heavenly Village, Sand harbor Beach and Emerald Bay. Lots of restaurants nearby as well as Target. Our biggest complaint is regarding housekeeping. It was almost non existent. We were a family of 4 and I had to continuously request for 2 extra towels on both days reminding them that we would need 4 the next day too and not 2. In fact, it seemed like I had to call housekeeping for everything that they should have done themselves. Replenishing toilet paper, facial tissues, coffee pods and even creamer. The toilet did not look like it had been washed at all and the room was not vacuumed although sand was very visible in the living room. We were not satisfied with the cleaning at all. Other than that we have complaints.

There is a lot of negativity in some reviews for what myself & my daughter experienced. I am particular- so this is coming from this view. We were part of a large group that was at the resort for a 3 night stay. The front desk was nothing but courteous as was any other staff we encountered. The rooms were spacious- I don’t know any hotel that I would expect the walls to be soundproof. The pillows & beds were comfortable. The door key worked every time like it should. The pool area was clean. We enjoyed a delicious breakfast buffet every morning that was delicious & well staffed which greeted us with a smile. I give the housekeeping a 4 - the rooms could be detailed better- but nothing we had to call the front desk about. This hotel is located in an excellent location. There is significant delays due to road construction in this area right now- took us a hour to travel under 2 miles returning from an excursion.