Marina Azzurra Resort

Wonderful! Very quiet. The breakfast buffet is excellent and varied. The waiter knew our coffee orders on the 2nd morning and made sure we had our preferred morning table. The cleaning schedule is every 2 days. The pool is large and has jets. Very relaxing and chill. We will stay again.

It was a very nice place and a unique experience staying on the water. The movement of the house added to the charm. The room had a strong smell of cleaning products, which could be improved with a lighter fragrance. Unfortunately, the room was not cleaned during our 3-night stay. The staff were very friendly, especially in the restaurant.

Update to our original review – Summer 2025: We stayed at the Marina Azzurra Resort again for a week in summer 2025. Unfortunately, we cannot recommend the resort itself or the ETGroup behind it. The reason is a disappointing and ultimately unacceptable way of treating guests – based on the motto: "Once paid, the guest is on their own." Several problems arose during our stay. First, we reported a broken toilet – interestingly, this was repaired immediately after our first review was published, which shows that public pressure is apparently being addressed. The following incident, however, was much more serious: Just two days after arriving, we spontaneously extended our stay by two more nights (from July 18th to July 20th) for €569. Just a few hours after booking, it turned out that we unfortunately could not stay due to work reasons. We then politely asked the resort to cancel the newly booked extension – knowing full well that this would be subject to goodwill. Instead of any concessions or at least an attempt to find a solution together (as one would expect from a 4-star-plus resort), we were simply turned away – with the comment that nothing could be done because everything was handled through Booking.com. This statement is demonstrably false, as Booking.com later confirmed to us in writing. Particularly disappointing: Our written request to review the matter internally was met within just four minutes with an automated rejection process at Booking.com – without any feedback to us. A parallel request to the ETGroup has remained unanswered to this day. Instead, we only received new promotional offers, for example, for dinner upgrades (€30 per person/day) – there was no service, but there was sales pressure. It's clear to us: In a true 4-star resort, in such a case, one would have expected at least a willingness to discuss and a customer focus – especially with returning guests. Here, however, convenience and revenue were paramount. Therefore, our conclusion: At the Marina Azzurra Resort, you can only rely on service when it's publicly requested. Otherwise, you're on your own. This isn't what you should expect for a relaxing vacation.