Maristella Marine Residense Hotel Apartment

Two stars goes to the room and the view ... My reservation was for 2 days and we thought about to stay 5 days more but then we saw the stuff they were disrespectful and not professional at all !!! If you have a hotel you should expect residents from other countries I was at the beach side and the man who is responsible about the towels he was talking Ukrainian and i told him I don’t speak Ukrainian is there something wrong? And he started to laughing at my face and speak Ukrainian Even though the day before he was talking English with me ! That’s kind of racism !!!!!! The manager she was nice she understood everything but also I don’t think she’s professional too because what happened makes me feel uncomfortable!

Wasted $4 000 in here. Staff is rude and couldn’t care less about you. Manager tries to make money by giving you the wrong room and upselling the better room to other guests. That was a truly awful experience. Please don’t waste you money, don’t come here.

This hotel was recommended as a best resort in Odessa located right on a beach. Price is 300$ per night during pick season. I was very exited for my stay there. However , this place is not offering top line facility , rooms, and service for this kind of money. While some people really trying to make your stay wonderful , others just don’t care, very slow making you wait constantly , even forget that you place a coffee order, beach service is very lousy , room service bring you only one towel a day, reception forgets to let you know that your taxi arrives and you ended up paying taxi service for extra time , on breakfast inclusive stay I get a charge for lemon during my breakfast , after spending 3 days at the pool bar service never approached us. When we brought our champagne they charged us 500uah for it. I m very confuse how business like this stay on a float, and still manages charge top dollars for services like this . Will never recommend this place to anyone . For less money please travel carribien all inclusive destination , you will love it there