Marmara Place Old City Hotel

I'd stay here for my Istanbul vacation. Breakfast was delicious and employees was so helpful. The location was the best one, near to Marmaray, metro and McDonalds. Some services was free, love it!

Marmara Palace is a good hotel, but the food was not up to the expected standard. It was not varied enough, and the quality was below expectations. I hope this aspect will be improved in the future. I would like to thank Mr. Houcine for his kindness and excellent service. He was professional and very helpful. On the other hand, Mr. Mohamed was not at the same level of professionalism. His behavior was inappropriate, and he was not as cooperative as expected. I hope the service improves in the future.

We were robbed in this hotel !!!!! I bought a ring for my wife from Istanbul, placed it in its box inside the large suitcase, and we went out to buy some items near the hotel. We returned to pick up our bags and check out to go back to Lebanon. As soon as we arrived we discovered that the ring and its box were missing. The warranty paper that was inside the box had fallen into the suitcase, that means the thief has opened the box and checked that the ring was inside… I called the hotel and informed them. I sent them a photo of the ring, the receipt, and the date of purchase. Their response was that the cleaning staff has been working with them for a long time and has never stolen anything before. I confronted them with the fact that a friend of mine from Bosnia had his bag stolen two days earlier in the same hotel. Their reply was that his bag had been found and returned to him. But when I contacted him, it turned out they were lying… I asked them to check the surveillance cameras in the corridor since the box was large and could easily be seen on camera — but they didn’t respond. This was my experience in this terrible hotel… I do not recommend it at all. 15 April 2025