Maroma A Belmond Hotel Riviera Maya — 5-Star Luxury Hotel in Playa Del Carmen, Mexico
★★★★★ 5-Star Luxury Hotel

Maroma A Belmond Hotel Riviera Maya

Playa Del Carmen  ·  Mexico  ·  Carretera Cancun Tulum Km 51

4.7 638 guest reviews

About Maroma A Belmond Hotel Riviera Maya — Luxury Boutique Hotel in Playa Del Carmen

Maroma A Belmond Hotel Riviera Maya is an exceptional 5-star hotel in Playa Del Carmen, Mexico. Guests enjoy a distinctive experience combining world-class facilities including kids club, bar, beach club, and more with the personalised warmth that defines great boutique hospitality.

Guest Reviews 4.7 / 5

Michel Kliot
★★★★★ Jul 2025

Belmond Maroma Resort And Spa At Riviera Maya: Paradise With Service To Match If you want your every need catered to even before you are aware of them, then Belmond Maroma Resort And Spa is a dream come true for you. You are greeted by name out front by your personal agent who checks you in on the spot without having to stand in line at a checkin desk. You are also offered complementary marguerites. You are then taken on a private tour of the property on your way to your room. Ours was a magnificent ocean suite fit for a King, Queen, and/or Lovers. Breakfast is delicious with lots of healthy choices, a beautiful view, and service to match. Next we met with one of our personal agents of the day to arrange our itinerary for the next few days. We decided on scuba diving based on the hotel property, a half day private tour of nearby Mayan archaeological sites , and a tour and swim in uniquely beautiful cenotes (ie open underground water caves with stalagmites). Then onto a pristine fine white sand beach with warm ocean water reflecting many shades of blue and green while gently lapping up against the shore while playing soothing lullaby like sounds made by the waves. Magically someone appears to clean your sunglasses, something I have never experienced or for that matter even thought of. Next lollipop cucumbers with spice, again another first. I could go on and on, and this is just the first day. But I am signing off so I can enjoy this blissful paradise unfettered. Stay tuned, you never know what new joyful surprise Belmond Maroma Resort will come up with…😊😊🙏🙏 Update On Maroma, A Belmond Hotel At Riviera Maya: Just when you think it cannot get any better… it does Since my last posting, we have been at this paradise resort another 4 days. It just keeps getting even better and better… which I did not think was possible. I would like to thank individually each member of the staff who has made our stay so special and memorable …but the list would be sooooo looooong…. One of many examples of how your personal agent/assistant goes way beyond the norm. After returning from a wonderful private tour to the archaeological site of Coba estimated to contain over 20,000 temples, and to a nature park of cenotes led by the knowledgable, interesting, and extremely nice and social Israel of 4 Worlds Expedition, much to our delight we found a drawn bath full of bubbles and wonderful scents… Ahhhh… Need I say more… so I won’t. Let me end, at least for now, with a shoutout to Ian Richardson, the General Manager here at The Belmond Resort And Spa. Long live the Maroma, A Belmond Hotel At Riviera Maya - the Best of the Best. As Arnold Schwarznegger used to say: “I will be back”… again and again..

John Shepard
★★★★★ May 2025

Amazing beachfront setting, fantastic service, two fabulous restaurants on site plus a beach bar and an upscale cocktail bar. Stunning views from all over the property and three pools conveniently spread out. Great gym and spa. Our room was very clean, spacious, and stylish, with a super comfortable bed. Morning coffee service on our private patio overlooking the water was a highlight!

Jean-Louis Maissen
★★★★★ Aug 2025

Probably one of, if not THE very best hotel in Mexico! Service is exquisite, Food is wonderful, staff members are all gems! The property is extremely nicely located and outstandingly well maintained! On behalf of all the wonderful staff, I would like to mention Sabrina, Jean-Luc, and Leslie, as well as the head sommelier, the head chef, all the chambermaids, the pool staff, and the spa staff!