Marquee Playa Hotel

Stayed 2 nights at marquee playa hotel. Queen room with 2 beds. Super comfy (not firm beds). Lots of space for our 8 suitcases and kids. Staff friendly. Pool is very small on roof with no shade so don’t go for the pool. But if you want a bed to sleep in and be in super convenient location at a great place this is for you We used the provided white noise machine and didn’t hear the noises from close by coco bongo.

Our stay was absolutely wonderful! From the moment we arrived, the staff made us feel incredibly welcome. I want to give a special shout-out to Jackie at the front desk—she was amazing! Jackie went above and beyond to make sure we had everything we needed, gave us great local recommendations, and always remembered our names. We’ll definitely be coming back! ⸻ Review 2: I can’t say enough good things about our experience at this hotel. The location is great. The staff was consistently kind and professional, and they clearly care about making guests feel at home. Jackie, the receptionist, deserves special mention. She was incredibly helpful throughout our trip, always available to answer questions, and genuinely cared about our comfort. Her energy and hospitality made a real differenc. we felt like we were in good hands the entire time.

Centrally located, clean, spacious, comfortable bed, hot shower. Don’t expect a timely response. They operate only from 9a-5pm. You won’t find anyone at the front desk or see any staff around the building. First day they didn’t respond until almost 1pm, after messaging all morning. Fridge was broken & they lied saying it’s a wine temperature controlled fridge & ended up giving us a new fridge the next day after we complained. Our digital room key “expired” on the 3rd day almost impossible to contact anyone. They didn’t leave any emergency numbers prior. They need a better system. Provide a physical key, someone should be available up to at least until 10pm.