Marriott Louisville East

Great hotel! A little lacking in space in the rooms and especially elevators, but the staff make up for it in their professionalism and service. If you're disabled like me, you may find it a bit difficult to move around in the room in a wheelchair, and the elevators are small, but the employees are great! Comfortable bed, clean bathroom, great breakfast. Lounge is closed on the weekends (when I went) so was given complimentary breakfast instead due to being Titanium elite with Marriott. Great selection of food, and custom made omelettes! And the Assistant General Manager, Justin also emailed me personally which was an amazing touch. A+ to this hotel!

I only visit this hotel for business trips as my company's office is acrossthe way. I typically only interact when checking in and out, therefore, don't have much to say except most are pretty pleasant. The room was neat and clean for the most part but of course outdated. My only negative is that I booked a King bed 2 months in advance, but was provided a room with 2 queens which was awkward. Also the bed was a bit to hard for my liking. I always dine at the restaurant/ bar on the first floor at least once and pick up coffee each morning which is convenient. Would I stay again, most likely due to it being company preferred. Would this be my first choice, unfortunately not.

I stayed here for a work trip as this was in the middle of the two areas I was traveling to. The location is a great distance from all the attractions of Louisville, whether for business or vacation. I found the room to be clean and comfortable. I'm not one who cares about the view from my window, but I did laugh when I opened my window to the HVAC vents. If views matter to you, go higher than the 3rd floor. I wasn't there long enough to have an opinion on the service, but everyone i interacted with was pleasant, even if some of the front desk employees were a little quiet and I needed to ask them to repeat themselves a few times (I have poor hearing by nature so this isn't a unique experience for me). When you check in, if you don't have a car, make sure to let them know. This hotel automatically charges $8/day for parking. Management was extremely helpful in reversing this charge for me post-bill, but it would've been more convenient had I known beforehand. Overall, I enjoyed my stay at the Louisville Marriott East and would book a stay here again in the future.