Marty Hotel Bordeaux Tapestry Collection by Hilton

A great experience! First of all, the people working at the front desk and bar - delightful. Every single one. I arrived too early to check in - not only did they hold my bags, they delivered them to our room. Right away they gave me a map and helped me navigate. There’s about a 5-7 minute walk into city center, but it’s an easy walk. There’s also a pharmacy right on the corner and good places to eat nearby. My son and I stayed for several nights. We were in a well sized double room. Comfortable beds, nice towels. The weather was hot so the air conditioning was very nice! The bar/reception area is super cool and in general the art is fantastic. Highly recommend and would stay here again 100%.

We spent 5 nights/6 days at this hotel. The staff is amazing, friendly, understanding, dedicated to making your stay as good as possible. The facility feels brand new. It is very clean, the rooms are great, quite large, well maintained. The location is very convenient, there is a covered parking lot within the property, booking parking is advised as it is space limited. We really enjoyed our stay there! Highly recommended hotel!

Great Staff, Stylish Hotel — But Some Operational Issues The lobby of Marty Hôtel Bordeaux is modern and stylish, and the real standout is the staff — truly amazing. I can’t say enough about how kind and helpful they were. They upgraded us to a king room with a lovely design and a private balcony, which we really appreciated. However, the room’s location was quite inconvenient — only accessible via elevator, followed by navigating through four doors and several sets of stairs. It felt unnecessarily complicated, especially with two large suitcases. While the staff kindly carried our luggage up, I felt terrible watching them struggle with the layout. It’s surprising Hilton hasn’t addressed this issue — most guests wouldn’t expect such a maze in a premium hotel. Another downside was the breakfast service. The selection itself was decent, but it seemed like only one person was working the entire area — checking room numbers, handling payments, making tea, clearing tables. The most unfortunate part was spotting a small cockroach on the breakfast table. Definitely not what you’d expect from a Hilton-branded hotel, and it left a negative impression despite the otherwise pleasant stay. With some operational improvements and better staffing, this hotel has real potential — the team and design are already there.