Massimo Plaza Hotel

We had a delightful stay at the Massimo Plaza Hotel. The service staff was super friendly and helpful. The location of the hotel is perfect for visiting Palermo as a tourist as it is centrally located and right next to the theatre. We especially enjoyed the breakfast which was served in a private and cozy atmosphere in the living room of the hotel.

Our stay at the hotel was wonderful! We stayed there three days on the beginning of our Sicily trip and two days on the back end! Both times were exceptional! It is not the Ritz nor the other hotels of this magnitude! It was what I wanted to experience! This was a small family owned hotel in the middle of the Palermo day and night life! We were across the street from the opera house and on the plaza with many restaurants and shops! The location was perfect for us. Even though one evening was a little loud ! We did not mind it as the kids were doing a dance in the street! It was fantastic. The breakfast was delicious! You had a choice to eat in your room or the community room with others! All the pastries were fresh and delicious!! The meats and breads were superb! You can order eggs as well if you wished! Hot coffee, cappuccino, tea, and juice were also available. The staff was amazing! Let me introduce you to Christian, Pietro, Francesca, Fernando and two others whom I unfortunately do not have their names! They made the stay! Their kindness and hospitality went beyond any five star hotel I’ve stayed in! It was like staying with family! We were greeted in such a friendly manner and treated like this all five days! They all should be noticed because I feel they are the ones who keep the hotel going! The owners should be proud to have such a dedicated staff! I would stay here again. I miss them too. Yes, I miss you all! If you stay here I know you will or be disappointed. If you want a Hilton or a Ritz then go there! This hotel is true Italian family owned small hotel! You should experience the hospitality of this hotel and its staff! Mary Anne Cristello Colorado, USA

Beautiful, charming hotel in the center of Palermo. Our room was spacious, clean and comfortable. We had a lovely view of the Teatro. Our breakfast was brought to our room every morning and was delicious. The staff was exceptional. Everyone we encountered was friendly and helpful. We would highly recommend this property.