MayaFair Design Hotel

10 out of 10 for the Ac and Bed. Everything was perfect, the room was nice and in a great location for the price. Biggest problem was they never cleaned the room until the 4th day after we asked them everytime, but other than that i would stay here again its an amazing affordable hotel. Not a luxury resort but its worth staying here for the price. I loved it!!! Because the AC was cold as hell and the bed was amazing.

The towels were dirty. The room has no view. The bathtub water runs slow. The water would not get hot to actually take a decent shower. The “restaurant” barely had food. Something as simple as French toast was on the menu but not available for breakfast. There were zero amenities. No pool or workout area. I’d sleep in my car before I stayed here again.

Very Disappointing Service – No Flexibility for Honest Mistake --- Update: After trying to contact the hotel again, we were told that no one at the property speaks English at all. This was shocking, especially for a hotel that receives international guests via Booking.com. If you are an English speaker, I strongly advise you not to stay here — communication will be extremely difficult. We even tried using a translator app to explain our situation, but they still refused to help. Do not let this hotel ruin your trip! --- We booked this hotel through Booking.com for a 3-night stay. Unfortunately, we made an honest mistake in selecting the start date. As soon as we noticed the error, we contacted the hotel within one hour of making the reservation — specifically, on Tuesday night, May 20th, 2025, between 11:20 PM and 11:40 PM. We asked if it was possible to shift the booking by just one day. We understand that our reservation was under a non-cancellation policy, but in our past travel experiences, hotels have usually been understanding when informed quickly — especially when the request is small and clearly unintentional. The hotel staff told us that they could not make any changes through their system. This was surprising, because most hotels have centralized systems that allow them to manage bookings from different platforms, including Booking.com. In similar situations at other hotels, staff have always tried to assist or find a workaround. What made this more frustrating is that this happened on the first day of our trip, and it left a very negative first impression. We weren’t trying to cancel the whole booking or cause any disruption — just to move the dates slightly due to a simple mistake that we addressed immediately. This experience showed a clear lack of flexibility and customer care. We hope the hotel will review how it handles these situations in the future. Honest guests who act quickly should not be punished so harshly for small errors.