Mayfair House Hotel & Garden

I stayed for 2 days at the Mayfair Hotel and absolutely loved every moment of it! Before booking, I read a lot of reviews and was a bit worried about two things people mentioned: slow breakfast service and dark rooms. But I was pleasantly surprised — the breakfast service was smooth and I didn’t have to wait long, even though the dining room was quite busy. As for the room, yes it was a bit dim, but it felt cozy and comfortable. I really loved the tropical villa vibes — lush greenery everywhere, yet not a single bug in sight! 😂 I’m also very picky about cleanliness (it’s the most important thing for me!), and I have to say the housekeeping team did an amazing job. Everything was spotless — no complaints at all! Special shoutout to Jeffery, who was incredibly kind and gave us great recommendations. Overall, all the staff were friendly and welcoming. I also really appreciated how well-maintained the hotel is — the design, the ambiance, even the scent throughout the space was beautiful. Can’t wait to come back!

The hotel was overall beautiful. Amazing ambience, clean and comfortable. However for the price tag, these were the issues we had: Misinformed at check in about check out using the capital one perks. Was told 4pm at check in however it was actually 4pm. Slow customer service at the bar. Once we were served, we were never spoken to again. A different employee noticed our card out in order to give us our check You're better off getting breakfast elsewhere... Took 20-25 minutes to even get water to the table. And once we wanted to order, they ran out of some of the menu. Tables aren't cleaned fast so the line was out the door. Unless you valet, parking is a little inconvenient and pricey if you choose to bring a vehicle.

This is by far the worst hotel I’ve ever stayed at. Yes, the rooms look nice and have their own style — but that’s clearly not thanks to the current management. First of all, when you check in, they hit you with an extra $40 per day for no clear reason, something that was never mentioned when booking. Second, instead of a normal breakfast buffet, you get a menu where, if breakfast is included, you can choose one dish and one drink for free. The breakfasts themselves are pathetic. After the second morning, we stopped bothering to show up. The cherry on top? On Sunday morning at 9:30 AM, they blasted insanely loud live music that woke up the whole hotel. Guests were shocked. And to make things worse, we were charged $25 for parking less than an hour in front of the hotel. But hey, at least there’s complimentary hand sanitizer by the elevator. In short, this place is run by a truly poor-minded individual who turns what could be a beautiful property into a cheap, miserable experience through their management decisions. I wouldn’t recommend this place to anyone.