Mbh Maya Bacalar

This is the 3rd time I stay in This hotel. It never disappoints. They always exceed my expectations due to their amazing service, cleanliness, food and the amenities the hotel has to offer.

It’s a very nice hotel in the middle of nature. From the lower stars reviews it seems that some people were expecting conditions to be like in Cancun or Florida. You’re in a more remote part of the world with that comes some scary animals yes, and maybe not all amenities possible, but I think that’s part of the charm and a reason to actually come here! Rooms were very nice, private pool was also very cute and relaxing (and good to cool off). The deck on the water is very beautiful, they also offer a peddle board and kayaks.

Well, the staff are nice, but it doesn't make a difference in the rating. The hotel itself is run down. The room is pathetic, a really sad place to come back to after a day in the sun. And the bugs and bites on your feet and ankles, horrible. So we barely hung out at the hotel itself. The dock has a few wooden chairs that are so uncomfortable, there are literally 2 chairs that are made of fabric, all the others are wood and not a single cushion on site. So bring your own cushion. The bar by the dock is a joke, almost no alcohol and dirty. This place deserves 2 stars at best. It's misleading, the pictures of this place are fake, (I was catfished) not the actual resort in its current state. It's a bait and switch. But there are plenty of beach clubs nearby with nice chairs, umbrellas and good drinks. As for MBH, I would stay away at all costs.