Mediterrâneo Madeira

Hotel was perfect. Room was way nicer than I expected bed was really comfy we got really lucky and got an amazing sea view with a sea view balcony with a swinging chair.Heated pool was small but lovely hot tub was a nice treat after long days hiking. Breakfast was good not much hot food but we did not mind. Staff were exceptional there was parking for our rental car which was great. Sao Vincente is a great base for seeing the northern and inland parts of the island . Which is where most of hikes are. Restraunts and bars on the same street. Couldn’t reccomend enough.

Friendly English speaking staff. Clean & comfortable & renovated rooms. Breakfast was included. There are restaurants, supermarkets right near the hotel. You can hear the sea right from your room. Wi-Fi, parking places included.

BEDBUGS. I write this review with complete honesty. From the title, the rating is obvious. I was bitten 22 times during my stay here. I only noticed the bites on the 3rd day (bedbug bites typically take 1–3 days to appear). The bites were prevalent on one side of my arm, so at first, I attributed them to the possibility of something biting me while exploring the forests and trails of Madeira. However, after even more bites appeared and putting my naivety aside, I began to suspect bedbugs by the 4th day but checking the bedding it seemed fine. After more bites appeared the next day, I decided to stay up on the 5th and final night to confirm my worst nightmare… and, sadly, I was correct. As you can see from the pictures, I caught two full bedbugs. I must have dozed off briefly, and they feasted on me. The rest of the night was unbearable and sleepless, and with no receptionist or staff on night duty, I had no option but to wait until morning. When I showed the staff member at reception what I’d found, I was met with a deceitful attitude. I mentioned having read another review about chemical treatments in rooms, clearly alluding to bedbugs. At first, she claimed she didn’t know what bedbugs were, then suggested I may have picked them up in the forest, as though they’re a natural inhabitant of Madeira! Finally, she said the previous complaints about the “chemical spray” were due to an air freshener, claiming the room had been “sealed” after use. Odd. It felt utterly useless to explain the severity of the situation further. All I received was a half hearted apology with no remorse. A simple “sorry” might suffice for a minor inconvenience, but not when an establishment knowingly exposes its guests to such a serious issue. While the sight of dead cockroaches around the restaurant was unpleasant, bedbugs are an absolute dealbreaker. I urge you all: do not risk it with this hotel. Ruined my holiday.