Melia Calviá Beach

Best service ever - no matter if a person works in restaurant or kids club or reception or housekeeping - they try their best, work on 150%, always helpful, caring and friendly. Location is amazing, beach , pool, amazing food and entertainment- you will ding everything here. Buffet is 5+, great variety and presentation of food. Thanks to all team for making our time so special here ! Thnx to Pablo, Luis, Gonzalo and all the team for your amazing work!

The hotel is in a very nice location, but that is as far as it goes. There is not enough sun lounges for the amount of guests staying at this hotel. Even though they operate „no bed reservation policy” people still reserve them from early morning. Very confusing. If you try to go to the beach they will charge you ridiculous amount for a sun lounger (60-80 euro per one). Very expensive for bigger families. The breakfast and dinner staff are overwhelmed as only a handful work on each section. We ended up cleaning tables and grabbing our own cutleries a few times in order to be able to have our breakfast. Very poor management. I would expected a better service at a 4 start hotel. When we complained to the „manager” Lorena The answer was this is what we have available. Did not care at all. Some entertainment staff, reception team and breakfast staff very very friendly though.

Avoid — definitely not worth it. Disappointing already at the arrival. We paid extra for a side sea view room and were given a room with a view of rooftops and air conditioning units, with barely a glimpse of the sea. As you can see from the photo, this is not what you’d expect when paying for a side sea view upgrade. I’m honestly sure that many of the standard rooms on higher floors without any sea view upgrade probably have a better view than this. Even though the hotel clearly had better availability (visible online), staff refused to move us and weren’t helpful. The manager was uncooperative and just told us to come back the next morning, no effort to resolve the issue or offer a solution. There’s also no food available at the poolside, which is surprising for a hotel of this level. On top of that, people reserve sunbeds by laying towels on them all day long without actually using them, and the hotel staff don’t seem to care or enforce any kind of policy. The general lack of service, poor attitude from staff, and even the manner of some guests was disappointing. Honestly, none of this reflects the standard you’d expect, not even at a 3-star level. Very underwhelming experience overall.