Melia Grand Hermitage All Inclusive

The hotel is very lovely with various restaurants that you can reserve. The pools are spacious and nice. The beach is a little walk down the hill which can be a challenge with children to climb back up. In general, the location is nice because you can walk along the beach walk. The animation team was the best, with great entertainment and activities through-out the day as well as in the evening. They make your stay pleasant and full of excitement.

Nice place, right next to the center of town. The hotel is big, with many facilities and a good balance between money spend ans services available. I do recommend it (keep in mind that it is not a 5 stars hotel overall)

Although this is advertised as a 5-star hotel, it doesn’t live up to expectations. On the day we arrived, there was no available parking at the hotel, and we had to park at a nearby property — not the best welcome. During our 7-day stay, the room was never properly cleaned — only the trash was emptied. Bed linens were never changed, and towels were replaced just once. The rooms are spacious, which we appreciated. However, the food was repetitive, mostly fried, with few fruit options, and the drinks were low quality. A major disappointment was the beach access. The hotel claims to be “on the beach,” but in reality, you must leave the resort, walk downhill, cross a public promenade, and only then reach the sea. Climbing back up, especially in the heat with kids and bags, was quite unpleasant. The beach bar closed at 5 PM, so if you wanted to stay longer, there wasn’t even water available. Although the beach is supposedly private, we noticed people without hotel wristbands using the sunbeds — probably with the staff's silent approval. Interestingly, the hotel offers an upgraded category called "The Level," which seems to acknowledge that the standard service falls short of a true 5-star experience. Last year, we stayed at Melia Bay&Mare, a 4-star hotel, and the overall service and quality were significantly better. In conclusion, this hotel does not deserve its 5-star rating, and we would not return.