Melia Sierra Nevada

We had an amazing stay at the Meliá in Sierra Nevada. This post is dedicated to all the staff members that made our stay extra special. Big thank you to Pablo, Emilio and especially Monica. For families who are looking to have a great ski trip with young kids, this the place to go! The kid’s club was amazing and our children were always looking forward to all the activities they offer. We will definitely come again 😊.

I recently stayed at this hotel, and unfortunately, it was way too noisy. There were lots and lots of kids running around, making it hard to relax. On top of that, housekeeping wasn’t up to standard—the bathroom was still dirty when I checked in. However, I will say that the employees were very nice and welcoming, which was the best part of my stay. If you’re looking for a quiet and clean place, this might not be the best option. It also stated on the website that the lockers for skiing and snowboarding equipment were heated, which was not true as my gloves were cold and wet the next morning.

Firstly, the lift kept on breaking down every few hours. Once we were at dinner and my friend went to get some games from his room, the lift broke and he was stuck in there for about 5 to 10 minutes and suddenly the lift opened. Secondly the room key did not work half the time we were there. Also when we went to the dinner buffet, the food was so salty it burned/chapped my lips. Furthermore the vegetables tasted like chemicals and the carrots tasted out of date. Also the hotel claims to be child friendly but it is really not! Firstly, dinner started at 8pm, which is absolutely unacceptable for my 5 year old daughter. Next the swimming pool/spa staff were very condescending to my family as we are from the UK. My kids were told off for swimming in the pool during the hours where kids were allowed. The children’s swimming zone is not fit for anyone above the age of 4, it was 10cm deep and my 11 year old son was forced to sit in grimy and salty water of the “ kids pool”. Also the breakfast buffet had very fatty bacon, chewy scrambled eggs that tasted of nothing and sausages that were filled with water! But the staff at the restaurants and reception were delightful! Overall this hotel is needing improvement/help and needs to tell the truth on its website.