Meliá Santiago de Cuba
Santiago De Cuba · Cuba · Avda. De Las Americas
About Meliá Santiago de Cuba — Luxury Boutique Hotel in Santiago De Cuba
Meliá Santiago de Cuba is an exceptional 5-star hotel in Santiago De Cuba, Cuba. Guests enjoy a distinctive experience combining world-class facilities including bar, pool, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.1 / 5
We love the Melia. The staff are fabulous and kind. The rooms are pretty and comfortable. The hotel itself is lovely with a really big, well appointed pool and a beautiful lobby where you can drinks or afternoon coffee. We stay in the hotel, and we also pay for day passes when we are not staying there, and use the day pass to swim in the pool and have lunch.
Older hotel with average food. Music during breakfast and dinner is perfect. During our stay, only one elevator was working, co we had to wait more than 20 minutes to take elevator since one is not enough for so many guests. This was really annoying. The rooms are spacious and clean.
You cannot call this a 5 star hotel. The service is poor. Cleaning doesn't do her job well. The workers aren't helpful or doesn't know anything about the rule. Whatever you do pay with Cuban pesos. The conversion rate is low. For example is you pay for an espresso in Euro's (or dollars) it's €2. If you pay with pesos it's 240 pesos (€0,65).