Memoir Warehouse District
New Orleans · United States · 808 Constance Street
About Memoir Warehouse District — Luxury Boutique Hotel in New Orleans
Memoir Warehouse District is an exceptional 4-star hotel in New Orleans, United States. Guests enjoy a distinctive experience combining world-class facilities including bar, beach club, concierge, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 3.9 / 5
The lobby area was super cool. The room wasn’t anything fancy but it was spacious and clean. The staff was very friendly. The guys at valet were awesome and I really like the parking situation. The hotel is in a great location within walking distance of most major downtown attractions.
We came to New Orleans for a convention and this hotel was within walking distance to the convention center. It was not a great experience. First impression was not great, as there is only valet parking available at $40/45 a day, depending on the size of your vehicle. However, the lobby smelled fabulous and the staff was nice. Unfortunately, that's where the positive review starts and ends. The elevator is old and wobbly. It actual got stuck for someone. Walking into the room was a great disappointment. It was small and dated, there were only two puny drawers and bedside tables, a small refrigerator with no room for anything other than drinks in the door, and the window only had blackout shade curtains that didn't even close all the way. We couldn't even open the curtains during the day because there were no window shears for privacy. You could look out the window and see into other guests rooms. Smh. The sink was so small, you could barely put anything out, especially because the towel rack covered one side, and the shower head was pitiful. We were there from Monday-Saturday, and we wanted housekeeping for one day, and they didn't come by. Having stayed at multiple Marriott hotels, this was not what I was expecting. At all. I would not recommend this to anyone.
Stayed here for 3 nights, here's my experience: The good: lobby looks nice, very aesthetic with a big mural on the wall. 2 blocks from the convention center and very close to a lot of other things, making it convenient. The bad: many, many things that would lead me to not recommend it. The lobby doesn't have complementary coffee, which is typically a mainstay of Marriott hotels (I'm a lifetime gold member and have stayed in dozens). The rooms on the main side of the building are clean but cheaply updated. The water on the faucets is reversed from the norm in all the rooms (cold on left, hot on right), which seems strange. On the first day I found several items under my mattress from previous tenants (a battery, some medicine), which makes me wonder how thoroughly they clean the room. The water temperature was very sporadic - sometimes it was all warm to hot, sometimes all luke warm, sometimes cold to hot, depending on the day. On day 1 I found a small lizard crawling on my wall as well, which makes me wonder how well they're maintaining the property. For my third night here, they switched me to the "quiet" side of the building (floor 2A) because a large group of kids were coming in. Fine, but when I got to my room I realized "quiet side" was a misnomer. Apparently this side of the building is directly below the roof mounted air conditioning system, and there is a constant low level buzzing noise that permeates the hallway and the rooms. I downloaded a free decibel app on my phone and it consistently registered about 47-49. I sleep with ear plugs so its not a huge issue for that, but I imagine that others might struggle with that intensity of low-level noise. I'm not looking for whisper quiet, it seems excessive to have this level of noise constantly across an entire hallway. I tested it out a bit and its loud enough that it drowns out the TV when its on lower levels. The rooms on the "quiet side" (2A) are also completely different with brick walls and high ceilings with beams exposed. Which is fine as an aesthetic, but when I checked the windows there was a lot of paint peeling and discoloration around the wood (see picture). Without knowing the age of the building, my worry for families with small children is that the paint could contain lead, and the flaking and could be a health hazard. Giving the hotel 2 stars because of the sheer convenience of it being located so close to the convention center and downtown and the relative price. But if you're sensitive to noise and get placed on floor 2A, I would highly recommend you ask to be switched to a different floor in the main part of the building.