Mercure Avignon Centre Palais des Papes

We stayed one night and while it was ok, we likely wouldn't recommend it or stay again. Pros: - Perfect location for touring the sights of Avignon - Friendly, helpful service/staff - Fridge in room - Dated, but quite comfortable - Clean Cons: - AC turned off in building, despite being a listed amenity. The hotel was very hot, and we were not informed until we asked maintenance to check. We got a fan, but air didn't circulate well in the room. We were miserably hot much of the time. - Strange smell in the hallway and room - probably from the carpeting. - Breakfast was lackluster - scrambled eggs were probably from a powder as the texture was strange. No veggies (tomatoes/cucumber). Only a couple of bruised pears as fresh fruit. - 10am checkout (kind of early for vacationers)

apparently we did not get the room promised. Very small and little room for luggage. We asked for extra pillows and on the 3rd and last night they were removed. Breakfast was perfect.

Good location and “friendly” service at the reception. I have no comment about Room 202, which was next to the elevator and was flanked by two narrow windows. What really pissed me off was the checkout time being at 12pm, yet housekeeping opened our door without knocking at 9am while we were still in bed—JUST TO CLEAN?! And it didn’t happen just once. She opened the door three times before noon—EACH TIME WITHOUT KNOCKING. That was incredibly rude and completely unacceptable.