Mercure Bali Nusa Dua

Check-in was fast, no hassle. Room was clean, good room size, view was great. The building, lobby, lift, aisle, room and interiors looked shabby. There were cracks and chips everywhere from the lift button, doors surface, and bedside table. The large mirror in the room had some desilvering marks. Although the bed was quite comfy. They provide two kinds of pillow to use, hard and soft. Standard amenities were provided. I didn't use the pool but I saw it was clean and large I think it was decent enough to stay for this price range at Nusa Dua. I was a little bit shocked from the state of the facilities.

The room condition was not good. It needs a good renovation. The basin tap does not come with a mixer but the old left and right levers. Too cumbersome when you need a quick rinse. The bath towel is quite old. The gym is simply secluded, and you may not want to visit it at night. The pool does not have night lights or a lifeguard for a safe night swim.

From the TV, internet, safe not working. Old towels, shower head leaking, bright AC this is not a good hotel experience. The staff are fine, the grounds are nice and there is a shuttle to the beach. Breakfast could have more variety but it will suffice.