Mercure Blackburn Dunkenhalgh Hotel & Spa

Booked a spa day for myself and was a little nervous about going on my own and there was a lovely lady called Ella. She gave me spa guest of the day, really cheered me up and made my day! She was so lovely from start to end and was so kind and caring! Would definitely be going back just because of the customer service is definitely 10/10. A lovely lady also did my treatment and she also was amazing. I would highly recommend this place for a spa day! Amazing 😊

Amazing experience spa day! Friendly staff from the moment of arrival and offered a drink and a moment to complete a consultation form. There was no rush and when ready staff showed us to the facilities. Spent a couple of hours relaxing in the thermal spa and pool, so chilled we had a snooze on the loungers in the warmth of the sun! Lunch was nice and light and after another chill we went for our treatments (facial and back massage) the girls were amazing and informative about the products, treatments were amazing! Shown to a relaxing lounge before we left. All in all a fabulous experience and we will definitely be back! Thank you!

Been several times in the past. Hotel has had an upgrade. Lovely large room. Organised prepaid evening meal and breakfast. Evening meal menu was extremely limited. Chicken, chicken and burger. Two choices of starters as one had sold out. Staff lovely as usual.