Mercure Bordeaux Lac

Rooms were daily cleaned, the staff even supplied us extra towels when asked since I had two children. They were extremely nice. I loved the friendliness of the reception, the young girl and the gentleman were very helpful. On our arrival, the baby cot was not sufficiently prepared but it was immediately fixed when asked. The breakfast was the best even if I didn't really like the soggy eggs. Other than that, there was a lot of options even fresh orange which I was glad for but the juicer didnot work properly and at times broken. The staff continuously replenished the food and were courteous. This is my second stay and it is my preferred hotel. Oh, the tram is next to the hotel and there is a shopping centre in few stops. A

It was very nice atmosphere and swimming pool, restaurant is good simple but tasty no netflix😝

Not very clean around the pool area. The breakfast had ran out even though it was in specified time.