Mercure Brignoles Golf De Barbaroux
Brignoles · France · Route De Cabasse
About Mercure Brignoles Golf De Barbaroux — Luxury Boutique Hotel in Brignoles
Mercure Brignoles Golf De Barbaroux is an exceptional 4-star hotel in Brignoles, France. Guests enjoy a distinctive experience combining world-class facilities including bar, garden, golf, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.2 / 5
Challenging course. Many who play it find it too challenging. Slow play is the consequence. Also many use golf carts but these have restricted access to the playing areas which causes delays. For the good golfer this is a great course. It's also very beautiful. Finally to say it is 3 dimensional would be like stating Mont Blanc is a bit of a hill. The third hole in particular features a precipitous drop. The back nine features a number of water hazards. If you enjoy a slow day and a challenging golf course this is one for you.
The pros : decent prices, good service from the staff at the bar, well sized bedrooms. Several EV charging stations and large car park. The cons : staff generally little interested by looking after clients (they didn’t ask once about my stay), rooms are not cleaned nor maintained properly, showing many signs of wear and tear. A car is required for anything except golf.
Do not stay here, this hotel stole money from me and will not reimburse me. First the hotel attempted to over-charge me during check-out, which I noticed and resolved with the front desk before paying. Several days after I left, they placed an unauthorized charge on my credit card. When I reached out to the hotel, they confirmed that they had over-charged me by over €250 but refused to reimburse me since I don’t have an IBAN, which is not available in the US (where I am from). I suggested many alternative options for them to pay me back and tried to be flexible, but after over 3 weeks of back-and-forth and chasing them down, they told me in no uncertain terms that they will not reimburse me. I am usually not one to write a negative review over a mildly negative experience, but it is absolutely unacceptable for a hotel to repeatedly attempt to steal money from a guest and then refuse to reimburse it after acknowledging their “mistake”. I have nothing to say about the hotel premises because the stress of dealing with their terrible management has overshadowed anything positive about my stay.