Mercure Colmar Centre Unterlinden

We just checked out from our 3 nights staying here. The room is comfortable, clean. Breakfast was good. The location was excellent, right on the edge of the old town, just a very short walk to restaurants, attractive places, tourist information center, and MonoPrix. Staff service was great, both the reception and the breakfast lady. I like it that they have a glass jar for the guests to fill up the drinking water, to save plastic bottles. Highly recommended.

Our stay was perfectly satisfactory. Room was well equipped and comfortable but avoid room 409 (which we had) as it is right next to the lift. You hear the lift motor, people chatting while they wait and the ‘ding’ when the lift arrives - not conducive to undisturbed sleep unfortunately. The hotel has its own car park (extra cost but worth it for security). Be warned if your car is wide, low or large: access is down a steep ramp and exit up equally steep ramp with a tight turn at the top and a relatively high kerb: easy to ‘bottom’ the car or catch low bumpers/trim so take care. Inside, parking spaces are also not overly spacious. Easy and short walk into town centre with its restaurants, bars, shops and sights. Excellent breakfast buffet and speedy check out.

Location: The hotel was perfectly located just outside the town center. You didn't get the constant flow of tourists outside, but it was super close to get to anything (around a 15-minute walk to get to the canal/market hall). Hotel: The hotel itself was clean and well-kept. I love that they offered free filtered water in the lobby that you could take to your room. The hotel's own parking is available (20 euro per day) in case you are visiting by car. The staff were super friendly and helpful, not in that typical staff way - we felt very much at home because the service was so warm. The breakfast was varied - there's a bit of something for everyone. You could try a lot of the local foods such as cheese and cold cuts. They also offered a more "American/British" breakfast of scrambled eggs, baked beans, bacon, and sausage. The rooms were very comfortable. Our room category gave us free minibar drinks, which were refilled daily if needed. I took one star off because of the following: 1. Having only one small elevator made it so you had to sometimes wait for a long time before you could go anywhere. I think if we'd stayed on one of the lower floors, it would have been ok to take the stairs. I have some mobility issues, so I needed to take the elevator. 2. I found the price of the in-house parking steep. 3. I found the room price, for what we got, quite expensive. But I think the pricing was because of the season, and it was comparable to other hotels of this category. We went to Prague and the value for money was much better considering it's a much more touristy city. However, all-in-all a great stay and would recommend!