Mercure Hotel Tilburg Centrum
Tilburg · Netherlands · Heuvel 37
About Mercure Hotel Tilburg Centrum — Luxury Boutique Hotel in Tilburg
Mercure Hotel Tilburg Centrum is an exceptional 4-star hotel in Tilburg, Netherlands. Guests enjoy a distinctive experience combining world-class facilities including bar, beach club, co working, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.3 / 5
Location couldn’t be better. Staff was really friendly. Room was comfortable and clean. And the breakfast was just spectacular. Great variety, you don’t see breakfasts like this often. Will come back if ever in Tilburg again.
The location is great and the facilities are fine. But I expected more from a 4 star hotel at nearly €200/night. The decor and furnishings are a bit dated and old, and it did not include the usual extras for a hotel of this rating. The swimming pool is nice though. Breakfast was good also. Some staff could be a bit more friendly. And it should be clearer in all websites that parking is not free.
Rude staff at times, rooms weren't cleaned properly. Food from previous guests found under the bed, and in the fridge. The room had an awful smell, when confronting the staff about it, we were told that we could get our money back and that we could go stay at another hotel. And to top it all off, 400 euros cash had been stolen (possibly by the housekeeping staff) in the room. The managers were defending and taking side with their employees, they made us feel as if we were not telling the truth. We were told that it was our own risk to leave valuable properties in the room (while there were no safe box in the rooms either). We do not recommend Mercure Hotel Tilburg for anyone to stay at. The service had really gone downhillrecently. A terrible experience overall!