Mercure Krakow Stare Miasto

I had a wonderful stay at Mercure Kraków Stare Miasto! The entire team was outstanding – friendly, helpful, and genuine. Discover Local isn’t just a slogan here; it’s truly lived in every department. You can really feel the attention to detail and the connection to the region. The rooms are beautifully designed, with modern, stylish bathrooms – simply fantastic. The bar and restaurant are also highly recommended: great atmosphere, delicious food, and excellent service. I will definitely be back. Thank you to the entire team for this unforgettable Stay!!

Our Bloom Project graduation celebration at Mercure Kraków Stare Miasto was nothing short of exceptional. From start to finish, the service and hospitality we received were absolutely outstanding. The team went above and beyond to ensure every detail of our event was taken care of with professionalism, warmth, and genuine care. The decorations for our graduation party were breathtaking — elegant, creative, and thoughtfully tailored. It was clear that a lot of effort and heart went into every element of the setup, and it created the perfect atmosphere for our celebration. We were genuinely moved by how beautiful everything looked. No request was too big or too small. The staff was attentive, flexible, and incredibly supportive throughout our entire stay. They made us feel welcomed, valued, and celebrated — and that made all the difference. We can’t thank the Mercure team enough for helping make this milestone moment so special. It was an unforgettable week, and we’re deeply grateful for their part in making it happen. Highly recommended — they will exceed your expectations!

We had a truly excellent experience at Hotel Mercure Kraków Stare Miasto. The staff deserve a special mention for being extremely kind, attentive, and helpful throughout our stay. We hosted a 3-day seminar here, and everything ran perfectly thanks to their exceptional support. Our sincere thanks! We look forward to returning without hesitation.