Mercure Melbourne Treasury Gardens

Dining, food was excellent, staff very accommodating. Checkin & out very efficient & helpful with advice on hotel amenities. Lady servicing room for cleaning was very efficient & couldn't do enough to make our room more comfortable. Espresso machine was leaking from water reservoir, this was changed promptly. Overall would stay again, great location, reasonably quiet.

I stayed here for 1 night prior to attending training for work over the road at the Old Treasury Building. For this purpose the hotel is the closest available and just a couple of minutes walk away from my destination which was fantastic! I had a late check in of 8pm due to travel delays however could not access my room until 8:50pm as the cleaning was not yet completed. The friendliness of the staff made this no problem as they provided 2 x complimentary drink coupons for the bar and a free room upgrade to a Garden view balcony suite, so this slight delay ended up being no problems at all. The staff were exceptionally professional and welcoming also making the delay no worries at all. The parking garage was full however additional parking (at a lowered rate) is only steps away within the Sofitel hotel grounds making this alternative suitable. The room was very clean, well appointed and large offering lovely views of the Gardens opposite. Complimentary water and sweets alongside a wide range of bathroom amenities was a welcome surprise also. The bed was very comfortable and with no noise from the outside busy main road made for a lovely nights sleep. While the en-suite is slightly small (perfect however for a solo traveller like myself) the layout and fantastic water pressure in the large shower made up for this. Fantastic value and much better than other hotels nearby that I have stayed at and paid higher rates for. I would recommend this hotel and will return for business purposes in the future.

I found the check in/out experience very friendly and fast, the lifts were quick to get to your floor, cleaning staff always say hello. The rooms were clean and the air conditioning quiet and excellent. The room was nice size and shower design excellent. Security to rooms very good. Location is excellent with lots of quality bars and restaurants close by.