Mercure Nantes Centre Grand Hotel

Instructions clearly provided for car parking, fantastic location, friendly and helpful customer service, a personalised note and a wonderful check in experience from Camille, she made us feel so welcome and spoke to us about where to visit in Nantes. Over and above service, rooms were perfect as we have 3 kids so we had 2 x rooms next to each other. Just a wonderful stay, convenient, easy and incredible location. Lovely, clean and fantastic value for money!

Great place and wonderful staff. I used Dayuse to get a room for a few hours after flying in from San Francisco via Paris. The room was quiet and clean and the air conditioning was working perfectly during this very hot day. But the best part of this experience were the folks working the front desk. They were welcoming and friendly. They were happy to assist when I needed to access my bags that I had asked them to store for a few hours. I’d definitely stay here again.

I booked the city Centre Mecure for three nights as part of a family vacation in the Loire valley. The location is excellent, and almost everything is an easy walk from the property. The breakfast is very good, and the bar is perfectly pleasant. The rooms were less impressive, however. I had booked a suite for my wife and myself, and should not have bothered. Quite aside of the weird and oppressive dark brown decor, there were no shelves or closets. All there was was a tiny bit of hanging space. When I mentioned this curious lack of storage the only response was to ask if I needed more hangers! So our ‘sitting room’ was simply the storage space for all our ‘non-hanging’ clothes. The room servicing was also poor. On different days we had to ring down for more toilet paper, and for towels (all taken, none replaced), and my flannel/facecloth was removed. Nantes lacks a really good hotel in the Centre, and I suspect all these 3-ish star properties are much of a muchness. It is certainly clear they don’t need to make too much of an effort.