Mercure Paris Opéra Louvre Hotel

I stayed here during my first trip to Paris and Europe from April 6 to 11, 2025. The location is great and within walking distance to Palais Royal and the Louvre. What made the stay even more special was the staff. Everyone I met was so friendly and kind. The lady who served breakfast was especially lovely. I didn’t book a room with breakfast at first, but the smell each morning was so good that I decided to try it. It ended up being the best breakfast I could have asked for. I especially loved the sausage and crepes. As for the room, I noticed some reviews on Google mention that the rooms are small. Personally, that didn’t bother me at all. I’ve been to Japan, so I know what a truly small room feels like. I also booked the classic room, so I didn’t expect a large space. It was exactly what I needed—cozy, clean, and comfortable. I truly feel lucky that I chose to stay here. Thank you for the warm hospitality and for everything you did to make my stay memorable. This place became such a meaningful part of my trip and one of the reasons I fell in love with Paris. It really was a genuine local experience that I’ll always treasure.

I had a very disappointing experience during my stay at this hotel. I stored my wallet securely in the in-room safe, but to my shock, 100 euros and 100 Swiss francs were missing when I retrieved it. There were no signs of forced entry, which makes the situation even more concerning. I expected better security and accountability from a hotel of this standard. Unfortunately, I can’t recommend this place to anyone who values the safety of their personal belongings.

My reservation at Mercure Opera Louvre was made under the impression it was a hotel, but it appears to be an Airbnb like facility. I have several concerns about my stay at the Hotel, which is advertised as a 4-star establishment with Airbnb/apartment like facilities: - I saw many hairs on the bedsheet. As you mentioned that you change bedsheet not before 3 days so these must be previous guest hairs. - The mattress was so uncomfortable that I could feel the spring. I had sleepless nights. * The room size is unusually small, even for Paris, suggesting it's more aligned with a 2-star hotel. * The service is more akin to an apartment than a hotel. For example, I was asked to replace used coffee mug by new coffee mugs from the lobby. If guests are expected to perform such tasks, an apartment would be more cost-effective. Reception area had only 2 chairs. Other than your room nothing is there. Breakfast was so limited and left over croissants they put next day. I ll not recommend anyone to stay there. One more thing you better book from trip sites not from Accor sites so at-least trip like MMT and all they ll help you in these kinda situation. If you book with Accor thn its like to whom to complaint.