Mercure Pont d'Avignon Centre

Perfect location, direct access to the Papal Palace. A city parking is near the hotel. Spacious room, comfortable bed, good hot water pressure in the bathroom. Large selection of food for breakfast, including local products. Friendly staff. If there are excursion groups in the hotel, it is better to come for breakfast early, otherwise you may have to wait.

Mostly good, but they booked out our entire floor to a group of young footballers, who were up all night, slamming doors and shouting in the hallway. They could have sent an email to the few guests staying that weekend to advise us, or put us on a different floor. Management overall seems to be lacking. We had four people standing at reception on our arrival, but only one of them could check people in, the rest just standing there doing nothing. Fitness centre is actually just a room with a treadmill and bike, not an actual fitness centre. So don't expect to workout. Location is good enough, a 10-15 min walk to all main streets and restaurants, but very close to popular sightseeing.

I have written very few reviews, but this hotel deserves one. Very unhappy with our stay here. Here’s why. I forgot two dresses in the closet when we had an early departure. When our tour director notified them the next day, they could not locate either dress. This seems dishonest and unacceptable to me. Where could they have gone? You will not be able to use any blow dryer in the bathroom, as the electrical outlet simply will not work even with the hotel’s provided (Europe wattage)blow dryer. The current is truly for razors only. Highly inconvenient to blow dry my hair outside the bathroom where the only mirror was awkward and nowhere near a table. This situation was so odd (for 2025 in a decent chain hotel) that I asked the front desk who claimed it was a safety issue. I’ve stayed in many historical village convents with more convenient bathrooms. For a hotel that has an attractive lobby and terrace, it was surprising to see a lot of paper trash strewn around the main entry to the hotel. The same trash I saw on day one was still present two days later when we left. I could have easily picked it all up, so why doesn’t the bellman bother to?