Mercure Pontianak City Center
Pontianak · Indonesia · Jalan Jenderal Ahmad Yani 91
About Mercure Pontianak City Center — Luxury Boutique Hotel in Pontianak
Mercure Pontianak City Center is an exceptional 4-star hotel in Pontianak, Indonesia. Guests enjoy a distinctive experience combining world-class facilities including bar, co working, concierge, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.6 / 5
Good services. Has refill drinkable water for daily needs. Very comfortable bed and hospitality.
All is well, comfy room, have good seat and desk to work, proper bathroom with good temperature hot water and pressure. Soap and shampoo also available (not the 2 in one type). Good location , near ayani mall. Not far from airport, not too crowded.
Poor service. I checked in on 28/7/25 and cooler at room wasn’t operating although dirty. I requested to fix it but no action. Luckily I was with my portable insulin refrigerator … nobody cares about my complain … are they too busy to care of customers or just poor managment?