Mercure Salzburg City
Salzburg · Austria · Bayerhamerstrasse 14 A
About Mercure Salzburg City — Luxury Boutique Hotel in Salzburg
Mercure Salzburg City is an exceptional 4-star hotel in Salzburg, Austria. Guests enjoy a distinctive experience combining world-class facilities including bar, co working, concierge, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.2 / 5
We stayed just for one night at the beginning of our visit to Austria. The room and lobby were very clean. Front desk staff was helpful. Room size was good as well. Trip Advisor listed this hotel as having air conditioning, but it DOES NOT have air conditioning. Location was fine; about a 15-minute walk from the main pedestrian zone. Water pressure was a bit lacking. Overall, a fine stay, but nothing that stood out as excellent.
Rooms are a little dated but extremely comfortable and clean and sufficient for any stay. What blew me away was the service level of the staff. I was so impressed that I joined the Accor program during this although this is not the usual hotel chain. Will definitely try this chain of hotel... The location is quiet, good and convenient below 15 min walk everywhere!
We had a wonderful check in experience with extremely welcoming and helpful front desk staff. We were also very happy with our room. In the morning as there were not many options we decided to have the buffet breakfast but we're very disappointed. As the staff were rude and even at 8am many food options were empty leaving basically leftovers. For for 26 Euro per person not what I have come to expect from Accor and Mercure.