Mercure Sheffield Kenwood Hall & Spa

On a great value spa/meal and stay package — exceeded our value for money expectations. Beautiful setting and building. Breakfast - great quality food and touches like honey/jam “machines” , juice machine, pancake maker etc. all very clean and tidy. Staff have been attentive throughout working on busy days in a very hot temperatures. Lisa on reception very chatty and helpful. Throughout the staff there was great service from everyone. Hotel very clean and tidy throughout. Spa was clean and well maintained but was missing a “relax area” away from the poolside. We will definitely be back for another stay and would recommend to others. Disagree with pushing the QR codes with staff names in for a reward. Some don’t have an opportunity to provide their details but were equally good as those who did provide a card.

Enjoyed a spa day with my daughter in law. The spa was wonderful Phoebe was amazing the facial was so relaxing. Our lunch was filling and the desert was delicious. Nicky the receptionist was very welcoming, friendly and nothing was too much trouble. The staff make this hotel from the dining staff to the reception. We definitely will return. Jo and Siobhan

I was a bit disappointed with my room, as some things were broken (window lock, door chain, safe, wonky lampshade)or missing (pad pouches in the bathroom), but as soon as I reported these to reception, LISA was on it, and got maintenance straight away. She was very apologetic, polite and professional and a pleasure to deal with. I would also like to mention bar staff, HOLLIE and another whose name I didn't get.The location is superb, with lovely and well maintained grounds, and the private lunch party I attended was very well done, nice food, service, and room going out to the grounds. Recommended for such an occasion. All in all, I enjoyed my stay.