Mercure Vienne Sud Chanas
Chanas · France · Les Bourgeons
About Mercure Vienne Sud Chanas — Luxury Boutique Hotel in Chanas
Mercure Vienne Sud Chanas is an exceptional 4-star hotel in Chanas, France. Guests enjoy a distinctive experience combining world-class facilities including bar, parking, pet friendly, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 3.9 / 5
Staff at the hotel were very friendly and helpful. Rooms were excellent, clean and spacious. With lots of counter space. We were a group of 24 bicyclists on a tour of France. We felt very welcome. The dinner was excellent with excellent service. Breakfast in the morning had a wide variety of food available. And the prepared cooked selections were fresh and delicious. It was a nice stay.
Sadly I didn't think that the price was reflected the quality of the stay. Room looked tired. Mattresse probably needs a replacement. We chose the hotel as it was close to the motorway. Area didn't look safe, but the car park was lockable. Staff were very friendly and efficient. Breakfast was value for money.
This hotel needs an urgent review of their cleaning procedures as well as a refurbishment given the poor condition of the rooms. One of our colleagues had bed bugs in his room, there were humidity stains in the wall and the room smelt weird, the sole of my slippers was black after a stay of four nights (and being in the room little as I was working for long hours during the day), there was a used tissue under the bed for the whole stay, etc. If I were you, I would avoid at all costs!