Merian am Rhein

Rooms are on smaller side, clean. The breakfast area is good as self service. The location is unbeatable, great access to all in city center and beautiful view of the Rhine. The only opportunity to improve is the checkin, is very cumbersome, you always have to call as instructions are not sent before. We had to support customers in entrance all the time as they had no clue just like us, on how to check in.

For me it's my first time staying at a self check in hotel that too in a place where I know none and never been before but to my surprise everything here is managed so well. The charm of this hotel is its location. It's superbly placed in the middle of everything and accessible from every point. Initially it seems that you are alone and there is no one to guide or help you in time you need the most but I must appreciate the staff of this hotel, they are always always available via phone or via email. More than professional, it's the human side of people that's praise worthy. I will remember this hotel for it's people and their humane gesture, they came to my rescue with utmost understanding and politeness and I will carry this experience forever. Basel and Merian will be remembered together. This hotel has a small community coffee go kind of room that always has coffee and tea and fruits refilled/ provided with. As they don't have a breakfast system, croissants are supplied in the morning with 24/7 coffe-tea and apples and chocolate powder to make chocolate shake/drink. There's also a fridge stocked up with non alcoholic beverages. Overall it's a good hotel!

Very basic and old rooms, with zero service due to send check-in concept. No air condition and a busy restaurant/bar directly in front can make sleeping in summer a bit less comfortable. Breakfast is essentially a coffee machine and one basket of fruits and some croissants. Great location and view