Milky Bay Resort
Ko Pha Ngan · Thailand · 103 4 Moo 1 Bantai
About Milky Bay Resort — Luxury Boutique Hotel in Ko Pha Ngan
Milky Bay Resort is an exceptional 4-star hotel in Ko Pha Ngan, Thailand. Guests enjoy a distinctive experience combining world-class facilities including kids club, bar, beach club, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.3 / 5
I want to say a big thank you to TUN, one of the best waiters I ever met during my time in Thailand. I visited the beach restaurant at the hotel and was lucky to meet him. From the first moment, he was friendly, kind, and very helpful. TUN always smiled and made sure I had everything I needed. Even when the place was busy, he came to check if I was okay, if I wanted anything else, and if the food was good. He really cared, and it felt natural – not like someone just doing his job, but like someone who enjoys helping others. I had a few questions about the food and also about the area, and TUN explained everything clearly and gave great recommendations. He even helped me with some personal things I needed during my stay – much more than a normal waiter would do. It’s hard to find people like him. TUN made my meal and my visit much better. His good energy and his attitude stayed with me all day. If you come to this restaurant, I really hope you get the chance to meet TUN. He will take good care of you! Thank you again my friend 🙏 ⭐️⭐️⭐️⭐️⭐️
I've not stayed hered but have spent many an evening here with friends over a delicious meal. We all find this place to be just what you would hope. The food is delicious The price is right The staff all attentive, polite and never too busy to help if required. After dinner we all relax round the pool table for a few games and before we leave. I recomend milky bay too every one.
This review I ended with 2* - as the room issue (1*) and property (4*) was great! 1* is for but the 'bait and switch' on the rooms we booked was TERRIBLE. Front desk when we arrived was frustrating and unfriendly. Did not want to help us and did the bait n switch on our rooms. then after us upgrading our rooms from the bait n switch of a room lower than a back packer room, to a room that we could comfortably survive in, things were OK. Except the upgraded room that we had, had a misfunctioning air con for the full 4 days we stayed here. The front desk was good at the end of our stay and did not make us pay for the room as we had zero sleep for 4 days with no aircon and then zero water for 1 day. But the resort itself was nice and the pizza was good. WARNING is the rooms that we booked does not exist on Milky Bay's or Expedia's website anymore. And we saw another group staying there too and got put in those 'bait n switch' rooms and we asked them if that's what they booked and they also said that was not what they booked and the resort would move them to an upgraded room (which we and they had to pay for) when there was room available. We were a party of 12 people in 6 rooms. Again, the resort is pleasant and nice, but make sure the rooms you book EXIST on the website before you book. Expedia support team was great and consistently talked with me over the problem we had, and in the end Expedia made the best offer they could to us for the inconvenience. We would have preferred better for 12 people, but such is life.