Mistral Hotel

Rest June 2025. Wonderful hotel. Everything you need for a seaside vacation, peace and quiet. Excellent food, delicious Bulgarian food, something new every day: meat, fish, vegetables, fruits, juices, cheeses and sausages + sweets. Friendly staff. Super professional bartender Titomir!

Clean rooms 👌 The food is excellent 👌 The parking space is very clean, and the security is very active 👌 The reception service is excellent 👌 The cooking staff are friendly. Everywhere is natural in nature 😍 👌 Thanks for your service 🙏

Room 220 Unfortunately, the overall experience was extremely disappointing, and we ended up cutting our stay short because we simply couldn’t bear staying any longer. Another family we spoke to did the same. The cleanliness of the property was unacceptable — everything was dirty and clearly in need of a deep, thorough clean. The bedsheets were particularly unhygienic: itchy, uncomfortable, and not fit for guest use. The food was generally poor, with the only redeeming item being the bread rolls — though bizarrely, no butter was available. What kind of hotel serving breakfast offers no butter? Worse, one day we experienced severe stomach issues, with symptoms consistent with food poisoning. Two other families also confirmed similar symptoms. When we reported this, the manager’s response was to accuse us of lying and claim no other guests had complained — despite us having spoken directly to others who had the same issue. This dismissive and unprofessional attitude was unacceptable. While the swimming pool itself was clean, the surrounding area was dirty. The loungers were filthy, and the patio clearly hadn’t been cleaned in quite some time. Some of the poolside drainage was broken and posed a safety risk, especially for children. The hotel smelled stale throughout, as if it hadn’t been aired out in years. The closet was unusable due to the awful odor inside. Despite the room being for two adults, there was only one chair on the balcony. The bathroom had no ventilation, and the shower caused water to flood the entire floor — yet no towel was provided to dry it. Communication with staff was incredibly difficult. Apart from the bartender, no one seemed to speak even basic English. Worse, not a single member of staff used basic courtesies like “please” or “thank you.” The front desk was unhelpful throughout our stay. My car was damaged in the hotel’s car park, and staff took no responsibility or action. The lifeguard on duty was an elderly man who spent most of the day sleeping. While we don’t fault him personally, it’s simply not a safe or responsible arrangement for guest safety. The hotel didn’t offer bottled drinks — not even for purchase — so we had to go to Lidl just to get something decent to drink. This stay was a complete disappointment on every level, and we would absolutely not return or recommend it to anyone.