Mitsui Garden Hotel Osaka Premier

We checked in around 10:00 PM on May 19, and were warmly welcomed by a female front desk staff member who was incredibly kind and thoughtful. When we were asked to pay the 200 yen tax, we mentioned that we had a lot of coins and asked if we could use them. To our surprise, she kindly offered to take all our coins and exchange them into bills for us. Such a caring gesture really stood out! The room was clean, comfortable, and had everything we needed. The location is great—very convenient for getting around. During checkout the next day, the staff continued to impress us. My husband went down to check out first while I was still upstairs, and the front desk told him not to rush returning the room key, as they didn’t want housekeeping to disturb me too early. That level of consideration really made a difference. Overall, both the service and the facilities were excellent. We truly felt at home during our stay. Highly recommended!

The lounge and public bath staying open until late is much appreciated! I especially recommend the lounge for anyone needing a space to work - it offers a very comfortable environment with a lovely garden view and plenty of sunlight. Enjoying a cocktail on the terrace after sunset was definitely a highlight! All the facilities are spotless, and the staff are very friendly. One area for improvement would be the check-in process, which took a bit longer than expected, even with the QR code registered.

We stayed here for 3 nights and enjoyed the facilities even though the room was quite compact. Quality fittings and amenities. We had to wait a while for breakfast on one of the 3 mornings but we were warned by hotel staff that they'd be busy at breakfast. Location is good with multiple stations within walking distance. We also has access to the lounge which was a nice spot to relax out of the room.